ex333 Terms & Conditions — Full Terms for Account, Betting & Payments

These terms and conditions apply to the use of the ex333 platform. ex333Opening an account, logging in, or using any service on ex333 means you have read these terms and agree to be bound by them.

Ex333 reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website, and the updated date will be shown at the top of the terms. Continued use of the platform after any changes constitutes acceptance of the new terms.

Ex333 is an online betting and gaming platform serving users in Bangladesh. The platform includes Sports Betting, Live Casino, and related entertainment services.

To open an account with ex333, the following conditions must be met. Failure to meet any one of them will prevent registration, and any existing account may be subject to closure.

• You must be 18 years of age or older. This is ex333's strictest requirement and there are no exceptions.
• The name, date of birth, mobile number, and other details provided during registration must be accurate and genuine.
• Only one account may be registered per mobile number.
• Opening multiple accounts under the same name or from the same device is strictly prohibited.
• Keeping your account password and login details completely confidential is your responsibility.

Sharing your account with anyone else is strictly prohibited. If you suspect unauthorised access to your account, notify ex333 support immediately.

Ex333 follows a KYC (Know Your Customer) process to prevent fraud and money laundering. Completing KYC is mandatory before your first withdrawal or once your transactions exceed a certain amount.

What is typically required for KYC:

• Clear photos of both the front and back of your National ID (NID) or passport.
• A selfie of yourself holding a piece of paper with the current date written on it.
• Proof of verification for your bank account or mobile banking number.

Verification is usually completed within 24 hours of submitting your KYC documents. If additional information is needed, ex333 support will let you know. If your KYC is rejected, you will be informed of the reason and given the opportunity to resubmit.

If the information provided during KYC does not match your registration details, account verification will be put on hold and withdrawals will be blocked. Please contact support to resolve the issue.

It's important to understand these rules before placing bets on ex333. All bets are subject to the conditions below.

• Once a bet is confirmed, it cannot be cancelled or changed unless the cash-out option is available.
• If a match is cancelled, the stake for that bet will be refunded. For abbreviated matches, ex333's own policy will apply.
• Ex333 reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• The maximum win limit per single bet is determined by your tier on ex333.
• Odds in live betting change at any moment. The odds at the time your bet is confirmed are final.
• In esports betting, if a map or round is cancelled, only the result of the completed portion will count.

If match manipulation, use of match-fixing related information, or any other misconduct is proven, the account — along with all associated bets — will be permanently closed and no funds will be returned.

Below are ex333's payment rules, which apply equally to all members.

• Deposits must be made from a registered mobile number or bank account. Third-party payments are not accepted.
• Minimum deposit: ৳500 via bKash & Nagad, ৳1,000 via bank transfer.
• Withdrawals will only be sent to the same payment method used for the deposit.
• Winnings earned from a bonus require the wagering requirement to be met before withdrawal.
• Withdrawals will not be processed until account verification (KYC) is complete.
• For suspicious transactions, ex333 may request additional verification and temporarily place a hold on the payment.

If a deposit has been deducted but does not appear in your wallet, please contact support with the Transaction ID. ex333 typically resolves such issues within 30 minutes.

Ex333 offers a variety of bonuses and promotions, each subject to specific terms. Receiving a bonus does not automatically mean you can withdraw it — the wagering requirement must be met first.

• The welcome bonus is available to each user only once — on their first deposit.
• The wagering requirement for each bonus is clearly stated on the voucher page.
• Your own deposited funds are used before any bonus funds when placing bets. Bonus funds only come into play once your main balance reaches zero.
• Multiple bonuses cannot be active at the same time — the next one activates only after the current one is completed.
• Winnings from free bets cannot be withdrawn directly — a specified wagering requirement must be completed first.
• Ex333 reserves the right to modify or cancel any bonus offer at any time.

Bonus abuse — such as claiming bonuses through multiple accounts or attempting to circumvent bonus requirements through specific betting patterns — will result in forfeiture of the bonus and any associated winnings.

Ex333 believes betting is a form of entertainment — and it's our responsibility to make sure it stays that way. That's why certain responsible gaming features are always active on ex333.

• Deposit Limit: You can set your own maximum deposit limits on a daily, weekly, or monthly basis.
• Betting Limit: You can set a limit on how much you bet within a given period.
• Temporary Break: Your account can be temporarily suspended for a set period — anywhere from 1 day up to 6 months.
• Self-Exclusion: The option to temporarily or permanently close your account on your own initiative.
• Reality Check: You will receive periodic reminders showing how long you have been playing.

If you feel that betting is having a negative impact on your life, contact ex333 Support right away. Our team will help you without judgment. For more information, Responsible Gaming View the page.

Ex333 takes the utmost care in collecting, storing, and using your personal information. We never sell your data to third parties or share it without your consent.

Types of information ex333 collects:

• Personal details provided at registration — name, mobile number, and date of birth.
• Identity documents submitted for KYC verification.
• A log of your activity on the platform — betting history and login times.
• Payment transaction records.

This information is used for account management, security purposes, and to meet legal requirements where applicable. For more details, Privacy Policy Read.

Ex333 reserves the right to temporarily or permanently close any account without notice in the following circumstances:

• Registering with false information.
• Operating multiple accounts.
• Cheating, using bots, or arbitrage betting.
• Suspicion of money laundering.
• If the account holder is found to be under 18 years of age.
• Misconduct toward other members or ex333 staff.
• Using a third-party payment method.

If there is an opportunity to clarify the situation before an account is closed, ex333 support will reach out. However, in cases of serious violations, immediate action may be taken.

You can also contact ex333 support at any time to close your account. If there is a wagering-free balance at the time of closure, it will be returned to you.

Ex333 may update these terms and conditions at any time. A notice will be posted on the website before any major changes take effect. For minor edits, only the date on this page will be updated.

If you have a dispute with ex333 regarding any term, please contact support first. Most disputes are resolved through direct discussion. If a resolution cannot be reached, the matter will be handled in accordance with ex333's applicable legal framework.

If any part of these terms is found to be legally unenforceable, the remaining provisions will continue to be fully effective.